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The Short Story

Democratizing Location Intelligence for Enterprises
Founded : 2021
Location : Gurugram, Haryana
Partnered : 2023
Website : https://www.quickreply.ai/
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The Long Story


As businesses increasingly shift their operations online, they must contend with rising customer acquisition costs (CACs) due to the highly competitive nature of online advertising. This can make it difficult to generate a positive return on investment (ROI) from marketing campaigns.


To overcome this challenge, businesses can focus on increasing customer lifetime value (CLV) by leveraging highly-engaging communication channels like WhatsApp. WhatsApp is a popular messaging app that is used by millions of people around the world. On average, a WhatsApp user opens the app 23 times a day, and engagement on WhatsApp is 5 times better than on other channels. By leveraging WhatsApp to communicate with customers, businesses can improve engagement, build stronger relationships, and increase CLV. This can help offset the high costs of customer acquisition and ensure long-term profitability.


QuickReply.ai is a leading provider of conversational engagement solutions that help businesses connect with their customers on WhatsApp in a highly personalized and effective way. With over 14 years of experience in enterprise SAAS and five years of expertise in conversational engagement, our founders are well-positioned to create a successful product in this field.

Our solution leverages cutting-edge technology and customer data gathered from a business’ website and apps to enable personalized interactions on WhatsApp throughout the customer journey. We help businesses engage with customers at every stage of the buying process, from pre-order to post-order and re-purchase stages. Our solution allows businesses to provide highly personalized and context-aware interactions with customers, increasing engagement, loyalty, and ultimately CLV.
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