Hemant Joshi is a Founding Partner at Pentathlon Ventures, bringing three decades of building B2B products globally, including co-founding Sapience Analytics, Clarice Technologies (acquired by Globant), and In-Reality Software.

He writes on customer retention over acquisition, land-and-expand playbooks, stumbling blocks to the first million ARR, SaaS churn management, and why becoming business-critical beats being cheaper, translating hard-won operator lessons into founder-friendly frameworks. ...

When he's not helping startups scale, Hemant is birding across India or working on climate tech with Sprih because some problems require patience, observation, and knowing exactly when to act. Read more